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Most people are familiar with the Vonage name as an early player in the Voice-over-IP (Vo IP) services game.

For those who need to integrate their Vo IP system with other back-end software, such as customer relationship management (CRM) software, Vonage Business offers out-of-the-box integration with a variety of popular third-party apps, including Salesforce and Google G Suite as well as several others.

For now, however, it doesn't offer what most of its competitors do in the way of customizable integration via common REST application programming interfaces (APIs).

Even without the guided install, most users familiar with phone systems would have little trouble setting up the system.

Like many of its competitors, Vonage Business is using the guided installation to widen its customer base to those organizations without dedicated IT staff.

Vonage Business (which begins at $19.99 per month but, as tested, begins at $81.92 per month for one user and $29.98 per month for each additional user) also offers unified communications (UC), collaboration, and web and video conferencing through Amazon Chime.

Still, Vonage Business is not quite as feature-rich as our Editors' Choice winner Ring Central Office, and its price tag can change significantly depending on which features you enable.

If you try to connect Vo IP phones you already have around the office, it's certainly possible, but it will likely take some extra work.

Ordering phones through Vonage gets you pre-configured phones, which you'll simply need to plug into your network after which they'll provision themselves—no extra work required from you.

This asks you for information on your network equipment to identify anything that might cause compatibility or configuration problems.

The inventory asks for manufacturer and model numbers for a number of network components, including cable/DSL modem, firewalls, routers, switches, and more.

Items not on your network or ones that will be largely irrelevant (for example, drilling down to switch models would only matter if you're using Power over Ethernet or Po E) can be bypassed when filling out the web form.